Welcome to your new Wardrobe!
Create an account or log in to view your orders, returns or adjust your personal information.
Create an account
Please enter in your email and password so we can get shopping!
I forgot my password
Oh no! That’s okay, enter your email address and we will send you an email to help reset your password.
The Walk-In Pty Ltd (“The Walk-In” “We,” “Our,” or “Us”)
Effective Date: April 2020
3. CONSENT AND AGREEMENT TO BE BOUND
4. CONSENT TO COLLECTION OF THE INFORMATION
4.2. At any time after registration, You may opt out of most email communication from Us by clicking on the opt-out link at the bottom of Our emails, or by contacting Us at the contact details listed above. However, We may still contact You for administrative purposes.
4.3. When You sign up for an account, You are opting in to receive emails from the Service for administrative or technical issues and You may occasionally receive Our newsletters.
4.4. In the unlikely event that We believe that the security of Your Personal Information in Our possession or control may have been compromised and creates a real risk of significant harm to You, or if We believe that a notification is appropriate, We may seek to notify You of that development, pursuant to both Our desire to keep You informed and Our legal requirement to do so (if applicable). If a notification is appropriate, We may notify You by the email address registered to Your account.
5. TYPE OF INFORMATION COLLECTED
When You use the Service, We store certain information about Your device and Your activities that You provide to Us and that We automatically collect, including:
5.1. technical information about Your device such as the type of device, OS version, location, other browser information (e.g., size, connection speed and connection type);
5.2. your user Preferences which We will collect and determine automatically through Cookies and traffic data as described below;
5.3. your user experience preferences and settings (time zone, language, etc.), as well as content and usage preferences (collectively, the “User Preferences”); and
5.4. we collect content that You upload, post, and/or share to Our Service which includes Our Social Media Services
6. CHANGES TO END USER-INFORMATION
6.1. We rely on You to ensure that the Personal Information You enter into Our system is as accurate, complete and up- to-date as necessary for the purposes for which it is to be used
6.2. Your account with Us has been terminated or the maximum time period allowed by Applicable Law as described below, whichever is longer (“Personal Information Removal Date”) the End User may request a copy of all of the End-User’s User Data from the Service. After the Personal Information Removal Date, or upon Your specific request to firstname.lastname@example.org to delete the Personal Information, such Personal Information shall be deleted by We within a reasonable period, unless:
6.2.1. information may be retained if required to comply with the law and such data may continue to temporarily persist to the extent that such information is required to be retained for compliance with Applicable Law (for example, to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations) and until such time as such information is no longer required for this purpose, however, You acknowledge that recovery of data is not permitted by You from within this system under these circumstances unless We are required and compelled to do so by law, and in such event, at Your sole expense ; or
6.2.2. Information may be retained for the purposes of debt recovery or repossession of the products and such data may continue to temporarily persist to the extent that such information is required to be used in debt recovery, repossession of goods or other legal proceedings.
7. STORAGE AND RETENTION
7.1. Data that is non-Personal Information may be kept by Us for an indefinite period however, this does not constitute a guarantee that We will keep the data indefinitely
7.4.We take your privacy very seriously. If You have a security related concern, please contact Us at the contact details provided above. We will work closely with You to ensure a quick and personal response to Your concerns. In addition, We restrict unauthorized access through protective policies, procedures, and technical measures, including:
7.4.1. SAFEGUARDS PROVIDED BY YOU: To keep Your Personal Information secure, You are required to safeguard Your End-User name and password information.
7.4.3. ACTIONS IN THE EVENT OF DATA BREACH. A “Data Breach” is defined as any non-authorized access to the storage locations of the data, or access to a storage location by an individual that is potentially suspected of having performed non-authorized activities. In the case where a Data Breach has occurred, if We believe that the breach creates a real risk of significant harm to the end-users, the End-User will be notified in the manner as required by law, and all details regarding the impact to the End-User will be shared.
8. USE AND DISCLOSURE OF PERSONAL INFORMATION
We will not use or disclose Personal Information other than the purposes identified below (individually and collectively, the “Purpose”):
8.1. to provide the Service and support, administrative messages, updates, and security alerts, to resolve disputes, and to troubleshoot problems;
8.2. to conduct the necessary credit checks where required in order to ensure your credit worthiness;
8.3. to provide you with the latest information and marketing in relation to the Service and the apparel which is available for hire;
8.4. to use certain services on the Service, We may require debit or credit card account information (“Debit or Credit Card Information”). By submitting Your Debit or Credit Card Information through the Service, You expressly consent to sharing of Your information with third-party payment processors and other third-party service providers; and
8.5. to process payments through our third-party payment processes that we engage to provide this service for Us;
8.6. we may post Your social media content, testimonials, and other information provided by you (including photos); and
10. EFFECTIVE DATE
12. USE OF THIRD PARTIES TO ASSIST US TO IMPROVE
We may share Personal Information Our third-party providers subject to the following conditions:
12.3. You acknowledge that from time to time, information that We collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include, but are not limited to the United States of America and the United Kingdom. By using the Service or accessing the Website, You acknowledge that The Our suppliers, contractors or agents that are situated overseas may have access to your information.
13. THIRD PARTIES
13.1. Our store is hosted by Bubblestorm Management (Pty) Limited trading as WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
13.2. Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.
13.3. If you choose a direct payment gateway to complete your purchase, you will be directed to our third-party payment provider Stripe or Paypal. Stripe and Paypal stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
13.4. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
13.5. Afterpay also adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council
13.6. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
13.7. For more insight, you may also want to read Stripe’s privacy statement
13.8. By using this Website, you are representing and warranting to We that you are at least 18 years old and have the power and authority to enter into a binding contract with Us and Our suppliers.
14. LIST OF THIRD-PARTY PROVIDERS
16. CONTACT INFORMATION
If You have questions or concerns regarding Our policy or practices, please contact Our privacy officer by email at email@example.com.